Microsoft 365 Copilot and Copilot Studio
Copilot in every app your team opens, and agents that take on whole tasks.
Copilot works inside Outlook, Word, Excel and Teams, grounded in your own files and data. Agents handle order entry, invoice matching and customer replies, and hand every exception to a person. Prismware licenses, secures and rolls it out.
Prefer to talk? Call 1-888-413-0331Where AI stalls.
Most AI tools live in a separate tab, with no view of your data and no rules on what staff paste into them. Teams try them, get generic answers and drift back to the old way.
What changes with Copilot and agents.
In the apps your team uses. Copilot drafts replies, summarizes meetings and makes sense of spreadsheets where the work already happens.
Grounded in your business. Answers draw on your emails, files and meetings, and more than 1,000 connectors bring in systems like your CRM and accounting software.
Agents for whole tasks. Agents plan, carry out and hand back multi-step work for review, and Copilot Studio builds custom agents on your Dynamics 365 data.
The right model for the task. Direct access to leading models from OpenAI and Anthropic.
How Prismware delivers it.
The right licenses. Microsoft 365 Business Standard or Premium, with Copilot for the people who use it most.
Your data, ready. Permissions and SharePoint cleaned up, so Copilot finds the right files and only the right people see them.
A real rollout. Hands-on training built around how each team works, so people keep using it after week one.
Custom agents. Built in Copilot Studio for the routine work that eats your team's week.
Recent results Prismware has delivered.
A manufacturer saw the full ERP blueprint, roadmap and cost before committing.
How Prismware gave a manufacturer's leadership the full Business Central blueprint, phased roadmap and cost picture before any commitment.
Business Central- Consulting & Strategy
A business unit moved from QuickBooks to its group's Business Central in under 10 weeks.
How Prismware moved a business unit off QuickBooks and onto its parent group's Business Central in under 10 weeks, live on the target date.
- Business Central
Every company in a manufacturing group runs on one Business Central.
How Prismware took every company in a multi-region manufacturing group live on one Dynamics 365 Business Central.
- Business Central
A software company runs its product email, hosting and CRM on Azure.
How Prismware moved a software company's product email, hosting and CRM onto Azure and Dataverse, built to scale with the platform.
Microsoft Azure
Microsoft Power Platform
Managed IT Services
A service company runs Dynamics 365 Field Service built around how it delivers.
How Prismware designed Dynamics 365 Field Service around a service company's own end-to-end processes and keeps extending it with a dedicated development team.
Dynamics 365 Field Service
Custom App Development- Microsoft Azure
A firm moved its entire email history to Microsoft 365 with zero data lost.
How Prismware moved a firm from Google Workspace to Microsoft 365 with every mailbox intact and Teams collaboration working from day one.
Microsoft 365- Managed IT Services
A hospitality business traded break-fix IT for clean licensing and predictable costs.
How Prismware took ownership of a hospitality business's Microsoft 365 environment, cleaned up its licensing and replaced break-fix IT with proactive support.
- Microsoft 365
- Managed IT Services
Microsoft Licensing (CSP)
A software company closed its security gaps in two weeks, with production running the whole time.
How Prismware closed a software company's web security gaps in two weeks while production kept running.
Cybersecurity & Compliance- Microsoft Azure
A distributor brought sales, operations and collaboration onto one Microsoft platform in three months.
How Prismware replaced a distributor's disconnected systems with Dynamics 365, Microsoft 365 and Azure on one platform, live in three months.
Dynamics 365 Sales- Microsoft 365
- Microsoft Azure
- Custom App Development
Copilot and agent questions.
Is our data safe with Copilot?
Microsoft 365 Copilot runs within Microsoft's security, privacy and compliance commitments, and it only surfaces content each person already has permission to see. Prismware sets those permissions before rollout.
What can agents actually do?
Agents take on multi-step work such as research, data lookups, order entry and invoice matching, and hand exceptions to a person for review.
Where do we start?
With the work that eats the most hours. Prismware maps it with your team and recommends Copilot licenses, custom agents or both.