Dynamics 365, Power BI and AI partner for MSPs
Your clients ask for Dynamics 365 and AI. Your MSP delivers it.
You run the infrastructure, Microsoft 365, security, licensing and devices. Prismware delivers the business applications on top: Dynamics 365, Power BI and AI agents, under your brand or alongside your team.
Prefer to talk? Call 1-888-413-0331The projects you'd otherwise refer away.
Here's how we handle each one.
Business CentralThe client has outgrown QuickBooks, Sage or spreadsheets.Business Central goes live with their data migrated, users trained and the application supported after go-live.
Dynamics 365 Finance & Operations
Dynamics 365 Supply Chain Management
Dynamics 365 Project OperationsThe client runs multiple entities, complex inventory or production.Dynamics 365 Finance & Operations, Supply Chain Management and Project Operations for larger manufacturers and distributors.
Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Field ServiceSales and service run on separate systems.Dynamics 365 Sales, Customer Service and Field Service connected to the ERP and Microsoft 365, on one customer record.
Power BI
Microsoft FabricLeadership wants the numbers in one place.Power BI dashboards and data models built on the client's ERP, CRM and finance data.
Microsoft Copilot Studio
Power AutomateThe client wants AI doing real work.Agents built in Copilot Studio and Power Automate workflows that run on the client's Dynamics 365 data and business processes.
Custom App Development
Power Pages
Microsoft DataverseAn existing Dynamics system or business app needs an expert.Prismware supports, upgrades and extends Dynamics environments other partners built, and builds Power Apps, portals and integrations to e-commerce, shipping and banking.
Your client stays your client.
- Your service lines stay yours. Prismware never sells managed IT, Microsoft 365, security, backup, licensing or hardware to your clients. Non-solicitation is part of the partner agreement.
- Licensing stays on your CSP. Devices stay on your quotes. Dynamics 365 and Power Platform licenses for the project go through you.
- Your brand stays in front. In white-label engagements, Prismware stays behind your MSP unless you bring us forward.
What the partnership adds to your MSP.
Revenue you were referring away. ERP, CRM, reporting and AI projects become a service line you sell and price to your client.
No bench to carry. Certified functional consultants and developers on demand, without hiring them or keeping them busy between projects.
Stickier accounts. A client whose finance, sales and operations run through your MSP has every reason to stay with you.
The full Dynamics stack. Business Central through Finance & Operations, Supply Chain, Project Operations, Sales, Customer Service and Field Service. When a client grows, the partner stays the same.
Coverage across time zones. Delivery teams in multiple regions for faster turnaround and support outside standard hours.
Three ways to work together.
White-label. Prismware works inside your team, under your name. Your client sees your MSP, and you stay the single point of contact.
Co-delivery. Prismware joins as your Dynamics specialist. You keep infrastructure, Microsoft 365, security, licensing and devices. Prismware owns the business applications, and both teams run one plan for the client.
Referral. You pass the opportunity to Prismware. Prismware scopes and delivers the application work, and you stay informed through go-live.
Each client runs on the model that fits it, under one partner agreement.
How a client project runs.
- 01
You bring the client need through the form below.
- 02
Prismware joins discovery as your team or as your specialist.
- 03
You present the scope and proposal to your client.
- 04
Prismware delivers configuration, migration, integrations and training, with you on every key decision.
- 05
After go-live, Prismware supports the applications while you run everything else.
Become a partner or send us a client project.
Choose the partner program, a client quote or both. Prismware responds within one business day.
Prefer to talk? Call 1-888-413-0331.
MSP partner FAQ
What does Prismware do for MSPs?
Prismware delivers the business applications MSPs don't: Dynamics 365, Power BI, Power Platform and AI agents for the MSP's clients, on a white-label, co-delivery or referral basis. The MSP keeps the client relationship and its own service lines.
Will Prismware sell to my clients directly?
No. Prismware's partner agreement includes non-solicitation. Prismware does not sell managed IT, Microsoft 365, security, backup, licensing or hardware to clients that partners bring in.
Who handles licensing and hardware for the client?
With you. Licensing stays on your CSP and devices stay on your quotes. Prismware delivers the implementation and application support only.
Does Prismware offer white-label Dynamics 365 services?
Yes. Prismware delivers Dynamics 365 Business Central, Finance & Operations, Supply Chain, Sales, Customer Service, Power BI and Power Automate under an MSP's brand. The client works with the MSP, and Prismware stays behind the scenes.
Can a Microsoft partner be a Business Central subcontractor for an MSP?
Yes. Prismware acts as a Business Central implementation and support subcontractor for MSPs, covering scoping, configuration, data migration, integrations, training and post-go-live application support.
How can an MSP offer ERP without hiring Dynamics consultants?
By partnering with a Dynamics specialist. The MSP keeps the client relationship and core IT services, and Prismware provides the certified functional consultants and developers for the ERP, CRM, reporting and AI work.
Which Microsoft products does Prismware deliver for MSP partners?
Dynamics 365 Business Central, Finance & Operations, Supply Chain Management, Project Operations, Sales, Customer Service and Field Service, plus Power BI, Power Apps, Power Automate and Copilot Studio agents.
Can Prismware support a Dynamics 365 system another partner implemented?
Yes. Prismware supports, stabilizes, upgrades and extends Business Central and Dynamics 365 environments built by other partners.
Does Prismware build AI agents for MSP clients?
Yes. Prismware designs and builds agents in Copilot Studio and Power Automate workflows that run on the client's Dynamics 365 data and business processes.
How are client projects quoted?
Each client project is scoped individually. The MSP submits the request, Prismware runs discovery with the MSP and prepares the scope and proposal. In white-label and co-delivery engagements, the MSP presents and prices the proposal to its client.
What size clients does Prismware work with?
Organizations with 10 or more people, including manufacturers, distributors, professional services firms and software companies.
How do I become a Prismware partner?
Submit the partner form on this page. Prismware sets up a call to learn about your clients and services, then puts a partner agreement in place.
Say yes to your clients' Dynamics 365 and AI requests.
Keep your stack. Add the business applications.