AI agents that run on your Dynamics 365 data.
AI agents take on repeatable work inside Business Central, Dynamics 365 and Microsoft 365: reading incoming orders, chasing confirmations, answering routine customer questions and qualifying leads. Your team approves, and the agents handle the volume. Prismware designs, builds and runs these agents on Copilot Studio and Dynamics 365.
Prefer to talk? Call 1-888-413-0331Work agents take off your team's plate.
How Prismware agents work.
Grounded in your systems. Agents read and write to Business Central, Dynamics 365 and Microsoft 365 through the same security your users have, so every action is permissioned and logged.
People stay in charge. Agents prepare the work and route decisions to the right person in Teams or Outlook for approval.
Measured on outcomes. Each agent is tracked on the hours it returns and the errors it removes.
One connected platform, fully AI-enabled.
Prismware connects the right applications for the right teams: customer and employee portals, ERP, CRM and Microsoft 365, all on one platform. Agents run across all of it, so a question from a customer portal, a PO in an inbox and a stock alert in the warehouse all land in the same system.
AI agent questions.
What is the difference between Copilot and an AI agent?
Copilot assists a person in the moment. An agent carries out a defined job on its own, such as processing every incoming order, and asks a person only for approvals and exceptions.
Do agents work with Business Central and Finance & Operations?
Yes. Agents connect to Business Central and Dynamics 365 Finance & Operations, Sales and Customer Service.
How is our data protected?
Agents run in your Microsoft tenant under your security policies, with every action logged and sensitive steps held for approval.
Get your first agent quoted.
Design, build, licensing and support on one proposal.