Taking Ownership of a 97-User Microsoft 365 Tenant for a Catering Operator
- 97
- Users brought under management
- 1
- Flat monthly fee for IT support
The Challenge
A catering and hospitality operator running on tight event timelines needed full ownership of its 97-user Microsoft 365 tenant, clean licensing, and reliable support with no room for downtime.
Our Solution
Prismware took over the 97-user tenant, resolved the licensing conflicts, and moved licensing under Prismware for cleaner billing. A flat-fee managed services agreement replaced ad hoc break-fix support.
Results
The operator now has predictable monthly IT costs, clean licensing, and one team that already knows its environment, in place of reactive, ad hoc fixes.